Terms of Service for Sentrix ELD LLC

By using Sentrix ELD LLC's services, you agree to the following terms:

  1. 1.

    Account Creation: You are responsible for maintaining the security and confidentiality of your account and password.

  1. 2.

    User Responsibilities: You agree not to misuse the service and comply with all laws and regulations.

  1. 3.

    Service Payments: If applicable, payment terms are outlined for subscription, renewal, and refunds.

  1. 4.

    Limitation of Liability: We are not liable for any direct, indirect, or incidental damages arising from the use of our service.

  1. 5.

    Intellectual Property: All content on our platform is owned by  Sentrix ELD LLC.

  1. 6.

    Termination: We may suspend or terminate your account if you violate our terms.

  1. 7.

    Changes to Terms: We may update these terms, and changes will be communicated to you.

  1. 8.

    SMS Consent Communication:
    The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

  1. 9.

    Types of SMS Communications: If you have consented to receive text messages from SENTRIX ELD LLC, you may receive messages related to the following:
    - Conversation (external) related to setup, support requests, and any service-related inquiries
    Example: "Hi [Driver Name], this is [Support Agent Name] from Sentrix ELD. We're reaching out to help you get started with your ELD setup. Let us know if you need assistance. Reply STOP to opt out of SMS messages."

  1. 10.

    Message Frequency:
    Message frequency may vary depending on the type of communication. For example, you may receive up to 1 SMS message per week related to your service inquiries.

  1. 11.

    Potential Fees for SMS Messaging:
    Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

  1. 12.

    Opt-In Method:
    You may opt-in to receive SMS messages from SENTRIX ELD LLC in the following way: By submitting an online form

  1. 13.

    Opt-Out Method:
    You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

  1. 14.

    Help:
    If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at (https://sentrixllc.com/#contacts)
    Additional Options: If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

  1. 15.

    Standard Messaging Disclosures:
    Message and data rates may apply. You can opt-out at any time by texting "STOP." For assistance, text "HELP" or visit our Privacy Policy and Terms and Conditions pages. Message frequency may vary